Fee Collection & Protection

Enrolment Procedures

Step 1: Compile Required Documents

For application to be processed, the following documents are required:

  • Completed application form
  • Birth Certificate (with Parent’s names indicated)
  • Highest Education Qualification Certificate
  • Testimonials from previous employers, where applicable
  • Financial Statement
  • Photocopy of Passport
  • 4 Passport Size Photographs

Acceptance of enrolment is subjected to submission of documents as stated above.

Applications are to be sent to ICAS Training and Education College (ICASTEC) Pte Ltd.

progression.icastec@gmail.com

Step 2: Application

Upon receipt of application documents, you are required to send a non – refundable application fee of S$321.00 (inclusive of 7% GST) to ICASTEC.

Modes of Payment

There are a few ways to make payment:

  • Cash
  • Cheque – Note: Cheque is to be made in Singapore
  • Cashier’s order
  • Bank draft
  • Telegraphic Transfer

Account Details of ICAS Training & Education College

Account:           ICAS Training & Education College (ICASTEC) Pte Ltd

Account No:     010-903128-6

Currency:         SGD

Bank Code:      7171

Branch Code:   010

Swiss Code:      DBSSSGSG

Branch Name: DBS South Bridge

Address:           DBS Bank Ltd, 12 Marina Boulevard, DBS Asia Central,

Marina Bay Financial Centre Tower 3, Singapore 018982

Fee Protection Scheme (FPS)

As required under the EduTrust for Singapore private school, ICASTEC has signed up with Lonpac Insurance Bhd for fee protection insurance scheme.

The FPS serves to protect the student’s fees in the event that ICASTEC is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

School Fee Payment

Students shall make payment only after signing contract and to make course fee payment to school based on the Instalment Schedule shown in the student contract.

Insurance Scheme

The school shall ensure clear communication and verification fee protection as follows:

  1. Students shall be briefed on FPS at orientation briefing
  2. The school shall monitor school fee payment and prepare to purchase insurance within 7 working days after receipt of school fee payment from student.
  3. The insurance coverage will commence from the date of payment receipt till the due date of next payment or the end of course date (as stated in the contract) whichever is earlier.
  4. Students shall receive the original “Certificate of Insurance” for Insurance Scheme together with “school fee receipt” upon reporting school and after payment is made.
  5. In the event of withdrawal and/or dismissal, students will be informed that their student pass shall be cancelled together with the insurance scheme (within 3 working days)
  6. Otherwise, their fee protection scheme shall be enforced until their student is cancelled at the end of the course.

Medical Insurance Coverage

ICASTEC has appointed AXA Insurance Singapore Pte Ltd as the medical insurance provider. This is a Group Hospitalisation and Surgical Insurance Policy, and it is compulsory for international students, and optional for local students.

  • Registered Students during the duration of course (contract)
  • 24-hour Medical insurance coverage (for school related activities):
    • Coverage limit of SGD 20,000 per student(B2 Ward in Government Hospital)
    • Surgery
    • Hospitalisation
  • Claim Procedure
    • Claim Form
    • Original receipt
    • Paid by student first
  • Subject to approval by insurance company
Medical Ins Cert 2017

Student who is in need should contact school emergency phone number for advice.  The school shall do the followings:

  • Advise the student on entitlement and procedure
  • Issue school letter for hospital pertaining to student status and medical insurance certificate
  • Serve as contact point for the hospital until student is discharged

Student Services

“Channels of Communications”

The overall channels of communications between school and the students are as follows:

  1. Website: Open information
  2. School Noticeboard: School and general update
  3. Student Portal: General and personalised info
  4. Email: Exchanges of formal but ad-hoc information
  5. Emergency Hand-Phone: SMS for short-notice and/or emergency

School Counter

Administration Operation Hours:  10am to 4pm (Monday to Friday)

Tel:       +65-6542-8851/+65-6535-4187

General Course Related enquiry:

Email:  enquiry@icastec.com

If the students have any concerns/issues with their studies, they may contact their respective trainers/lecturer or student support officers:

(1) Academic Staff Email

Mr. Ng Kok Chuan (+65-9828-6371) – kcng@icastec.com

Mr. Art Peterson- artpeterson@icastec.com

Mdm. Taj – taj@icastec.com

Mdm. Esther – esther.qiu@icastec.om

(2) ICASTEC Student Centre (ISC)

Mdm. Joyce Loh – joyce.loh@icastec.com

Mdm. Teo Wankey – twankey@icastec.com

(3) Sale & Marketing Executive

Mdm. Angela – angela@icastec.com

Mr. Aaron Tan – Aaron.tan@icastec.com

ICASTEC Support Services

Categories Support Services Departments
Admission Enquiry on Admission / Courses Sales & Marketing

Student Services

Academics  Application for Leave / Absence Lecturer or Trainer in Charge/ Academic Manager/ Principal
 Academic Counselling
 Career / Education Path
Examination  Timetable, Results & Certificate Student Services
Customer Service

(Fronted by Student Service)

 Arrival and Airport Pick-up Student Service and Admin

 

 Home Stay and Accommodation
 General Enquiries
 Student Pass
 Medical Insurance
 ICASTEC Portal
 Refund of course fee
 Transfer / Withdrawal of Course
Orientation Programme Student Service and Admin
Feedback / Grievance / Dispute and Complaint Counsellor
Emergency and Insurance Claims
Industrial Attachment Industrial Attachment Placement Student Service and Admin
Fee Matters  Application Fee Payment Accounts
 FPS Insurance Payment
Library Resources

 

 Audio –Visual Resources Student Service and Admin
 Reference Books
 Wireless Internet for Library
 Computer at Library
Website Website Related  Quality Assurance

Updated: August 2017

Useful Links:

Committee for Private Education (CPE) is part of SkillsFuture Singapore (SSG)

The Committee for Private Education (CPE) was appointed by SkillsFuture Singapore (SSG) Board in October 2016 to carry out its functions and powers relating to private education under the Private Education Act. The CPE is supported by a team of dedicated staff from SSG to regulate the sector, provide student services, consumer education and facilitate capability development efforts to uplift standards in the local private education industry.
https://www.cpe.gov.sg/about-us/about-cpe

Key Appointments
Mr Wong Kim Yin
Chairman, Committee for Private Education
Group Chief Executive Officer, Singapore Power Ltd

Mr Brandon Lee
Director-General (Private Education), SkillsFuture Singapore

https://www.cpe.gov.sg/about-us/committee-members